As your trusted Optometry practice, we want you to know that we consider the health and safety of our patients, their families, and our team our primary concern. For that reason we have decided that in the interest of public safety, we will start to tentatively begin scheduling patients as of May 25th, 2020. Our hope is to get back sooner, but that will depend on CDC, federal, state, and local guidelines.
Product Related FAQs and Answers
WHAT DO I DO IF I’M OUT OF CONTACTS BUT NEED A NEW EYE EXAM?
VHDO has a remote team that can help you get contacts directly to you at no charge as well as work with you in scheduling your next routine eye exam when the social distancing guidelines are relaxed! Email us at email@example.com Tell us your name, date of birth, and which location your prescription would be on file and we will get back to you ASAP!
WHAT DO I DO IF I NEED AN EMERGENCY PAIR OF GLASSES?
VHDO has set up exclusive private showings (by appointment only) at our Fairfax location. We will do our best to have your glasses ready the same day! For prescriptions that require a special order, we will ship your glasses to you at no additional cost.
HOW WILL I BE ABLE TO PICK UP MY GLASSES OR CONTACTS DUE TO CLOSURES?
VHDO has set up texting abilities to each of our locations. Simply text us and we are prepared to take care of request on a case by case basis. Fairfax 703-273-6323, Arlington 703-566-1856, Springfield 703-971-2021, Woodbridge 703-680-7850, and Ashburn 571-291-3604.
WHAT SHOULD I DO IF I FEEL LIKE I HAVE AN EYE INFECTION OR A MEDICAL EMERGENCY?
If you feel like you are having a medical emergency, please go to your local emergency room or call 911, but if you any eye related medical issue, please feel free to email Dr. Ashish Chhitwal at firstname.lastname@example.org and we will do our best to accommodate you either in person, through a referral to an Ophthalmologist or through tele-medicine.
As new information and protocols arise, we will continue to inform you of any updates or changes in our schedules. In the mean time, we are developing our strategy on how to prepare to open the doors again. Meaning that all locations will undergo proper disinfection and cleaning procedures. Again, our utmost priority is to maintain the health and safety of our patients and the Visual Health team. Thank you for your patience and understanding during this extraordinary time. Please continue to follow federal, state, and local guidelines for remaining safe and healthy.
If you want to learn more about our optometrist practice - where we offer the area's most convenient hours, where we offer a variety of generous payment options, and where your and your child's healthy vision is our top priority - Visual Health Doctors of Optometry is here to serve you!